WholeSellers International is committed to offering you a secure and fair trading platform. To support this commitment, this user agreement and other relevant policies are formulated to set out the complete terms and conditions of service that govern your access to and use of our website and service and state our expectations of users and protection measures, which supersedes any prior written or oral agreements on the same subject matter.
Please read this Agreement carefully and fully understand all terms, especially the clauses for disclaimer or limitation of liability, applicable law, and dispute resolution before clicking “Agree” in the registration process. The clauses for disclaimer or limitation of liability are in bold and underlined and you shall read them carefully. If you have any questions about the agreement, you can consult WholeSellers International agents.
You agree to accept all terms, conditions, policies, and statements set forth on or in the WholeSellers International website if you choose to use the services offered by WholeSellers International including all information, data, and products from this Site and the application. By registering on our website or purchasing from us, you are using our “Services” and agree to comply with the following terms and conditions, including other terms, conditions, and policies referenced by hyperlinks. These Terms of Use apply to all users of the site, including but not limited to visitors, suppliers, users, merchants, or content providers. Please read these Terms of Use carefully before visiting or using our website and applications. You agree to comply with these terms of use when accessing or using any parts of our website and application. If you do not agree to any terms of this agreement, you may not be able to access the site or applications or use any services. Your acceptance is expressly limited to these terms of use if they are deemed to be an offer.
Any new features or tools added to the current site and the application should also be subject to the User Agreement. You can view the latest version of the “User Agreement” on this page at any time. We reserve the right to update, change or replace any parts of the agreement by posting updates or changes on the site. You are responsible for regularly checking the changes to this page, and WholeSellers International will notify you of the revision of the terms by email or announcement on our website. You accept any changes when you continue to use WholeSellers International Services and application or visit our website after any changes have been published.
By signing up for a WholeSellers International account (as defined in section III) or by using any WholeSellers International Services (as defined below), you voluntarily agree to be bound by the following terms and conditions (“the agreement”) as a WholeSellers International user. If you do not agree to the agreement or any of its terms and conditions, you shall immediately stop the registration process.
Due to the rapid development of the Internet, the terms and conditions outlined in this agreement between you and WholeSellers International cannot fully list and cover all the rights and obligations of you and WholeSellers International, nor can the existing agreement fully meet the needs of future development. Therefore, the legal statement, privacy policy, rules, and dispute policy of WholeSellers International shall be deemed as supplementary agreements to this agreement, which shall be inseparable from this agreement and have the same legal effect. You agree to the above supplementary agreements if you use WholeSellers International services.
Definitions
1. We: refer to WholeSellers International, WholeSellers International platform, WholeSellers International website, etc.
2. WholeSellers International Services, services: refer to the services provided by WholeSellers International to you through the Website, email and other platforms based on the Internet (including new forms of service emerging based on technological development in the future).
3. WholeSellers International Rules: refer to all rules published by WholeSellers International via the website, email, etc., including but not limited to this term of use, dispute policy, applicable law, disclaimer, etc.
4. WholeSellers International User, user, you: refer to any natural person, legal person or other unincorporated organization who legally registers through WholeSellers International and agrees to all terms of the agreement and other supplementary agreements.
5. WholeSellers International account: refers to the account legally registered by a WholeSellers International user through WholeSellers International.
6. Singular: the singular includes the plural and vice versa.
7. Devices: refer to mobile phones, PCs or other devices accessing the WholeSellers International website.
8. Personal data: the information needed to register on WholeSellers International, browse WholeSellers International or use WholeSellers International Services, and the personal data generated.
9. Service Provider: a third party company or individual providing services on behalf of WholeSellers International Company.
10. Third Party Service Provider, WholeSellers International Partner: any natural person, legal person or unincorporated organization other than WholeSellers International Company that provides services or software, or sells goods.
11. Usage Data: the data automatically generated by browsing the web page or using the service.
General Provisions
1. You confirm that before you start to register with WholeSellers International or use WholeSellers International services, you have the civil conduct required by the British Code and other relevant laws (or the civil conduct capacity required by your country. Either one is sufficient). Otherwise, you should immediately terminate your registration or stop using WholeSellers International.
2. You agree to comply with all applicable laws and regulations, agreements and policies when using the Website and services to access WholeSellers International or use WholeSellers International Services.
3. You have carefully read and agree to WholeSellers International’s Privacy Policy, which governs the protection and usage of your personal information collected and stored by WholeSellers International and its affiliates. You agree to accept all terms of the Privacy Policy and agree that WholeSellers International can access, use, disclose and share your personal information in accordance with the Privacy Policy.
4. All contents, materials and information you obtain from WholeSellers International website shall be used only for the purposes permitted by WholeSellers International website. You shall not use the above mentioned matter for any other purposes not expressly permitted by WholeSellers International or other illegal purposes.
5. You are allowed to access the content, products or services provided by third-party websites through hyperlinks (text links, banners, channels or other forms), APIs or other means. Please read the terms or privacy policies of such sites before using them. You shall understand that WholeSellers International Company neither has control over such third-party websites nor monitors such websites. Therefore, WholeSellers International takes no responsibility for any content, products, or services provided on such websites.
6. You shall not take any actions that may damage the integrity of computer systems or networks of WholeSellers International Company, or access to such computer systems or networks without authorization.
7. You shall not impair the integrity of the feedback system of WholeSellers International Company, such as leaving positive feedback for your own account through a third party or by a secondary user ID, or leaving unproven negative feedback for other users.
8. You shall confirm that the headings and index keywords set forth in the terms of this Agreement are only for the purpose of helping you understand the subject matter expressed in the Agreement and shall not affect or limit the meaning and interpretation of the Agreement. You shall read the specific expressions of the agreement carefully in order to protect your own rights and interests.
9. WholeSellers International Company and the User are independent contractors, and none of the terms hereof shall be deemed to be the agent, partnership, joint venture partner, employee-employer or franchisee – franchisee relationship of either party to the other party.
10. If any provision of the agreement is held invalid or unenforceable by a court decision, statute, rule or otherwise, such provision shall be deleted and the remaining provisions shall remain effective and enforceable.
11. Failure to exercise or delay in exercising any right under the agreement, shall not constitute a waiver of such right by WholeSellers International Company.
12. WholeSellers International Company reserves the right to assign the Agreement (including all rights, titles, interests, obligations and responsibilities in the Agreement) to any person or entity (including any affiliate of WholeSellers International Company). You may not assign all or any part of the Agreement to any person or entity.
13. Your offering of any benefits in kind, cash, cash equivalents, labor services, tourism, etc. whose value is clearly beyond the scope of normal business negotiation offered to the employees and consultants of WholeSellers International and/or its affiliated companies may be deemed commercial bribery. In such a case, WholeSellers International may immediately terminate all cooperation with you and collect liquidated damages and/or compensation from you. These amounts are calculated based on the economic loss and goodwill loss suffered by WholeSellers International due to your bribery.
14. Before placing an order on WholeSellers International, you are obliged to read the product details on WholeSellers International carefully, and make a judgment based on your own risk tolerance.
15. Due to the limitation of factory production, trending products and peak season, WholeSellers International may have a long processing time and procurement cycle of certain products. In such a case, WholeSellers International Agent will actively negotiate with you before refund or other agreed actions can be carried out upon mutual agreement.
WholeSellers International Account
1. You confirm that before you start to register with WholeSellers International or use WholeSellers International services, you have the civil conduct required by the British Code and other relevant laws (or the civil conduct capacity required by your country. Either one is sufficient).
2. An account will be generated for you after successful registration. The ownership of the account belongs to us, and you only have the right to use the account during the valid period of the agreement. Without our consent, your account is for your own use only, while information or control of your account shall not be transferred, donated, lent, sold, authorized or leased to a third party or jointly controlled and used by a third party.
3. Necessary information including but not limited to a user name, your name, email, country, contact information, delivery address, bank account, etc. should be provided during your registration or use of the WholeSellers International account. You must ensure that the information you fill in and provide is true, accurate and complete. Otherwise, your account may be restricted or terminated. You are accountable for any liability or loss for providing untruthful, inaccurate or incomplete information.
4. After registration of your account, WholeSellers International has the right to decide whether we will offer services to you based on the authenticity, accuracy and completeness of the information you provide and whether it conforms to other conditions of the Agreement. You shall update in time for any changes of the information provided by you during the use of your account.
5. The account may be compatible with other websites or applications operated by WholeSellers International and our affiliates, or third party platforms of our partners and so forth. When logging in with your account and using certain services, you shall also comply with the relevant service agreement in addition to the provisions of this Agreement.
6. The account password is for your own security protection. You are responsible for keeping information including the user name, password of the account. Otherwise, you will be fully accountable for any legal liability caused by such matters. You shall not share, or allow others to use your account, ID or password. Any logging activity of your account will be considered as your own operation, and the record data generated by the operation are valid credentials for your behavior.
7. WholeSellers International will encrypt your password and take other security measures to ensure that your information will not be lost, misused or altered. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable. Please properly protect your personal information, and do not provide it to others unless you have to.
8. If you find that your personal information has been leaked, especially the username and password, please contact us immediately so that we can take appropriate measures.
9. If you find any unauthorized uses of your password or accounts, and any other violations of the user account security, you shall immediately notify WholeSellers International, but you fully understand that WholeSellers International needs reasonable time to take actions against any of your requests and any actions taken by WholeSellers International at your requests may not avoid or prevent the formation or expansion of the consequences. WholeSellers International is not liable except for statutory faults.
10. You agree that all activities occurring under your account (including but not limited to publishing any company or product information, clicking to accept any other agreement or rule, subscribing to or paying for any service, sending E-mail or SMS by an email account) will be deemed to be authorized by you.
11. You shall admit that the use of your account by multiple users other than your business entity (“Multiple Uses”) may cause irreparable harm to WholeSellers International or other users. WholeSellers International shall not make any compensation for your loss or damage (including but not limited to loss of profits) due to your multiple uses. WholeSellers International shall have the right to claim compensation from you, and unilaterally suspend or terminate your account without any liability if your multiple uses cause losses to WholeSellers International or other users.
12. You shall admit that WholeSellers International has the right to unilaterally suspend or terminate your account and reserves the right to claim compensation from you if your behavior brings negative impacts on WholeSellers International, including but not limited to: a. Publishing untrue statements on WholeSellers International or other platforms or websites. b. Open disputes on related third-party platforms such as Stripe and PayPal without negotiating with WholeSellers International.
13. Your personal information and account information will be stored and encrypted by WholeSellers International under your authorization. Please refer to the Private Policy for full details.
14. You agree to allow WholeSellers International to send, display, promote, or send information (both commercial and non-commercial) to you from WholeSellers International or third-party advertisers in accordance with laws and regulations while using our services. You can configure the relevant settings to turn on/off or reduce the display of relevant types of ads or push notifications if you are not interested in receiving such ads or notifications.
15. Payment methods supported by WholeSellers International include credit card, Stripe, Payoneer.
16. According to WholeSellers International’s data analysis and experience, WholeSellers International may take security measures such as limiting login if WholeSellers International believes that your account has abnormal activities.
17. Your account will be terminated immediately if you have any forms of verbal or written abuse (including abusive or retaliatory threats) towards any WholeSellers International user, WholeSellers International employee, or WholeSellers International member.
Shipping Service
1. Shipping Instructions: you can choose the appropriate shipping method when placing an order. WholeSellers International mainly offers shipping methods including DHL, and other shipping methods. You understand that different shipping methods may have different shipping costs with different delivery time.
2. Shipping Cost: WholeSellers International provides free shipping in the United States.
3. Shipping Track: you can track shipping information through the tracking website provided by WholeSellers International or other third-party websites.
4. Reshipment: if the products are returned to the sender or carrier due to your own reasons (for example, wrong address, the recipient being away, failure to contact the recipient, etc.), WholeSellers International will notify you in advance and has the right to ask you to pay for the reshipment costs when the carrier offers reshipment services. Otherwise, you will bear the loss.
5. WholeSellers International shall not be liable for any damage, loss, delay, or non-delivery of the packages due to the following reasons:
(1) Force Majeure: “Force Majeure” refers to the objective factors or accidents that are unpredictable, uncontrollable, or unavoidable, including but not limited to earthquake, fire, snow disaster, storm, heavy fog, and severe weather. strikes, terrorist incidents, traffic accidents, amendments to regulations and policies, acts, decisions or orders of the government or judicial authorities. violent crimes such as robbery, drive-by robbery, etc.
(2) Damage caused by the natural characteristic, inherent defects or reasonable wear and tear of the goods.
(3) Delays in receiving the goods or failure to deliver the goods due to the customer’s own reasons.
If the packages cannot be delivered due to the customer’s own reasons, such as the failure to contact the customer or the wrong receiving address, WholeSellers International will provide free storage service in case free storage by the overseas carrier is available. You shall contact the WholeSellers International agent to pick up the goods in time, and you shall bear the additional costs arising therefrom. If the packages cannot be delivered after the free storage period, WholeSellers International has the right to dispose of the package, and your payment will not be refunded.
Email and Push Notifications
WholeSellers International will provide you with push notifications and emails. You have the right to unsubscribe through the corresponding unsubscribe function provided by WholeSellers International if you are unwilling to receive such information.
The emails and push notifications include marketing, shipping fee changes, product recommendations, account changes, and other information. WholeSellers International shall not be liable for any loss caused by your failure to read the email or push notifications.
Your Rights and Obligations
You shall warrant that you will use WholeSellers International Services in a reasonable manner and accept this Agreement and other policies, rules, and announcements made and issued by WholeSellers International in due course.
1. You shall admit that you will use the WholeSellers International Platform and WholeSellers International Services within the scope agreed herein, and you shall not use the WholeSellers International platform to engage in the following activities:
(1) You shall not use WholeSellers International Services beyond authorization or have malicious use of WholeSellers International Services.
(2) You shall warrant that you will abide by the national and local laws and regulations, industry practices and social and public moralities in the process of using WholeSellers International Service and will not make use of the services provided by the WholeSellers International to store, distribute and publish any of the following information and content:
a. That insults or slanders others and infringes other people’s lawful rights and interests.
b. That is to distribute obscenity, pornography, gambling, violence, murder, or terror.
c. That is an illegal advertisement, marketing information or spam message. Meanwhile, you shall not set a username containing the above contents and information.
(3) You shall not use WholeSellers International to infringe others’ legitimate rights and interests such as intellectual property rights, portrait rights, privacy rights, reputation rights and personal information.
(4) You shall not maliciously fabricate or assist in fabricating facts, reviews and other information or data.
(5) You shall warrant that you will not make use of the services provided by WholeSellers International to conduct any illegal actions or endanger computer network security, including but not limited to:
a. Using unauthorized data or accessing unauthorized servers/accounts.
b. Accessing public computer networks or other people’s computer systems without permission and deleting, modifying or adding stored information.
c. Any unauthorized attempt to probe, scan, or test loopholes in the Software’s system or network or any other act that undermines network security.
d. Attempt to interfere with or destroy the normal operation of the software system or website, intentionally spread malicious programs or viruses and other acts of damaging or interfering with normal network information services.
e. Forging TCP/IP packet name or part name.
f. Uploading any viruses, Trojans, worms or other contents harmful to network security by using the platform and services.
(6) You shall not reverse engineer, decompile, disassemble, modify, adapt, translate, or make any attempt to discover the source code of WholeSellers International or to create derivative works based on the whole or on any part of WholeSellers International without permission. At the same time, you shall not remove any ownership statement or label on WholeSellers International or WholeSellers International documentation, or merge other software with WholeSellers International.
(7) You shall not use plug-ins and/or exploiting program loopholes to gain benefits.
2. Without our written permission, you shall not commit any of the following acts or authorize, permit or assist any third party to commit the following acts on WholeSellers International:
(1) Copy, read and adopt the information content on WholeSellers International for any form of commercial use.
(2) Edit, sort out and arrange the information content on WholeSellers International and related services without authorization and display it in channels other than the source page of WholeSellers International and related services.
(3) Use improper methods or assist a third party to generate data flow, reading volume, or transaction guidance, transfer, hijacking or other adverse effects on the contents of the platform and related services.
3. API Usage
(1) According to the requirements and actual needs of WholeSellers International, you shall provide relevant interface account password or store account information.
(2) You shall be fully responsible for any customer dispute caused by the failure of data transmission on your store and your platform interface, fuzzy interface setting, lack of transmission verification security value, etc., which has not been repaired after being notified by WholeSellers International.
(3) If the API or related functions of your platform are updated, you shall timely inform WholeSellers International and assist the WholeSellers International platform to make the corresponding optimization.
Data Protection
Our Systems collect your personal information to provide and continuously improve our products and services. The types of personal information our system collect are as follows:
1. Information you provide to WholeSellers International: we receive and store any information you provide to us regarding WholeSellers International services. You can choose not to provide certain information, but your use of certain WholeSellers International Services may be limited.
2. Automatically obtained information: we automatically receive and store specific information about your use of WholeSellers International Services, such as information about your interactions with the content and services available in the WholeSellers International Services. Like many other sites, we use cookies and other unique identifiers. Certain information will be obtained through your web browser access to WholeSellers International or other content provided by or on behalf of us on other sites. Further details about the information we have collected.
3. Information obtained from other sources: we may receive your personal information from other sources, such as the shipping address and mobile phone number from the mini-program operator when you use our mini-program for delivery.
4. Personal Information: we may collect Sensitive Personal Information during your use of WholeSellers International Services. For example, when you place orders on WholeSellers International, we need to collect identification information, such as your address, phone number, and so on, so your orders can be clear and delivered.
5. Store Data: after you signed up to WholeSellers International, you agree that we will collect your store information and other data when necessary, including but not limited to store URL, order information, product information, and other information from our carriers or other third parties, which is used to modify our records and to improve the delivery of your next order and your contact. WholeSellers International has the right to modify some of your store data when necessary, such as updating product data, product inventory, tracking number, etc.
Copyright and Intellectual Property Rights
All services and content on WholeSellers International, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, are the properties of WholeSellers International or the content providers and are protected by the US and international laws. The intellectual property of the overall content on WholeSellers International belongs to WholeSellers International or our affiliates.
A compilation of all content provided through or included in WholeSellers International Services is the exclusive property of WholeSellers International and is protected by US and international law. No individual has the right to infringe the above rights of WholeSellers International. Otherwise, WholeSellers International reserves the right to claim protection fees and losses from infringers, including but not limited to direct and indirect losses, potential losses, legal costs, arbitration fees, investigation and evidence collection fees, attorney’s fees, notarization fees, etc.
The content on WholeSellers International is partly from our suppliers. If any organization or individual thinks that the content on WholeSellers International may infringe its lawful rights and interests, please timely inform WholeSellers International. WholeSellers International will remove the accused infringing content as soon as possible after being informed, but will not bear any relevant legal responsibility or economic responsibility.
Since the sourcing requests posted are reviewed manually or filtered by the system, it is impossible to fully determine whether the sourcing requests on WholeSellers International are legitimate or not. Therefore, WholeSellers International is not liable for your sourcing requests. If you think that there are quality problems or intellectual property rights infringements involved in the transaction through WholeSellers International, you shall timely inform WholeSellers International and WholeSellers International will try its best to assist you to solve the corresponding problems.
The intellectual property rights of original information such as text, pictures, videos, software, and performances published and uploaded by users on WholeSellers International belong to you (or separately agreed by the third-party content provider and you) when you use WholeSellers International services, but, based on WholeSellers International operation, you shall confirm that your publishing and uploading of such information are deemed to be your right to use, copy, and disseminate our authorized intellectual property rights.
Unless otherwise required by laws and regulations, we have an independent right to use the competitive data based on lawful processing of the data without your consent.
WholeSellers International always respects intellectual property rights and opposes any infringement of intellectual property rights. In case of any infringement of your lawful rights and interests during your use, you have the right to inform us to take the necessary measures. If you find any violation of laws and regulations or relevant rules of the Agreement during the access to the platform, you have the right to report to us, and we will take necessary measures (such as deleting, blocking, disconnecting or restricting functions) to deal with it in a timely manner.
All content on WholeSellers International does not reflect any opinions of WholeSellers International. All users have carefully read and fully agreed to the terms and conditions when browsing every page of WholeSellers International.
